THE #1 SKATE SHARPENER IN HOCKEY
I just ordered my Sparx Sharpener, when will I receive my order?
We are currently taking pre-orders on all Sparx Sharpener 3 and Sharpener 3 Pro machines. Those sharpener orders will ship in early October. The Sparx Sharpener 2 is fully available and ships in 1-3 business days.
Does the Sparx Sharpener profile skates?
The Sparx Sharpener will not contour the profile of the blade. But, unlike traditional manual sharpening which alters the profile after 15-20 sharpenings, the Sparx Sharpener will hold the skate profile throughout the life of the steel thanks to the consistent RPM, Speed, and Pressure applied by our Grinding Rings.
When I'm sharpening, should I have the toe pointing left or right?
Both ways will work. However, some people prefer to have a higher contact point on the toe of their skate, so we recommend facing the skate toe to the right to ensure the contact point is getting high enough on the toe. Either way, the finish will be smooth and this won't affect performance.
How many passes should I choose when sharpening?
If you are freshening up your blades after every skate, 1-2 cycles will usually be enough. If you’re sharpening your skates after every 5-6 hours of ice time, you’ll typically want to run four cycles. If you’re changing your radius or have new steel, you will need about 10 cycles.
Can I use the Sparx Sharpener in cold weather?
We recommend the sharpener be used in temperatures above 40 degrees F for optimal performance.
Can I travel with my Sparx Sharpener?
Yes. Portability is one of the best features of the new Sparx Sharpener.
Can you sharpen goalie skates?
Yes. If your goalie skate has a cowling, you would use the goalie risers that are included with the purchase of your sharpener. If you have a cowling-less goalie skate, you would sharpen your goal skates like any other pair of skates. Also, see our goalie skate sharpening page.
Can you sharpen figure skates?
Yes. We offer a figure skate adapter for $99.99. With the figure skate adapter in place, Sparx can sharpen most traditional, flat-sided blades. Sparx is not compatible with the multiple-piece blades often used in competitive skating.
How long does a Grinding Ring last?
If you’re freshening up your blades after every skate, you’ll get 50-60 sharpenings (or even more!) per ring (Radius Ring or FIRE Ring) and if you’re sharpening your skates after every 5-6 hours of ice time, you’ll get about 40 sharpenings. We like to say its about $1 per sharpening.
How does the Grinding Ring know when it's out of sharpenings?
This information is stored on a microchip inside the Grinding Ring and is relayed to the Ring Life Status Bar on the Menu Pad.
Do you offer a Flat Bottom sharpening?
Yes! Our patented FIRE (Flat Inside Radius Edges) Ring produces a flat bottom hollow.
How much does a Grinding Ring cost?
Grinding Rings are $69.99 and can be purchased here on our site. We also offer a Starter Pack that includes a 1/2" ring, a 5/8" ring and a 1/2" FIRE ring for a reduced price of $179.99.
How do I know which Grinding Ring to choose?
While there are many options available, the most common grinding rings are the 1/2" and the 5/8" Radius Ring™. Through our testing, we have determined that a 1/2" Radius Ring is a great starting point for smaller, younger players. Many adult players skate on a 1/2" radius as well. We have, however, found that larger, heavier players actually do quite well on the 5/8" radius. A flatter radius, the 5/8" allows heavier players to sufficiently grab an edge for turning and stopping but provides great glide as more of the blade remains above the ice surface.
What is the difference between a Radius Ring™ and a FIRE Ring™?
The easiest answer is that the Radius Ring™ produces a traditional "radius of hollow" (ROH) sharpening. Unless you know you skate on a flat-bottom profile, you will likely want to choose the Radius Ring at checkout. The Radius Rings work for both player skates and goalie skates. The FIRE Ring™ produces a flat-bottom cut with radius edges. You can find more information on the Grinding Rings page or in this blog post.
What size hockey skates does the Sparx Sharpener fit?
Most player skates sized Youth 9 to Adult 13 and goalie skates between the sizes of Youth 9 to Adult 10.5 will fit in the Sparx Sharpener.
Does the Sparx Sharpener sharpen goalie skates?
Yes, the Sparx Sharpener will sharpen goalie skates by using the included Goalie Skate Risers.
What is the return policy?
If you purchased a Sparx Hockey Skate Sharpener or other product directly from www.sparxhockey.com and are not completely satisfied with your product, you may return it within thirty (30) days of the ship date. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. In order to return your Sparx Hockey Skate Sharpener or any other Sparx Hockey product, please contact Customer Service at email@example.com to receive a return merchandise authorization (RMA) number and shipping instructions.
UNAUTHORIZED RETURNS WILL NOT BE ACCEPTED.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, we will reimburse you (excluding all shipping costs and a 20% restocking fee) for the purchase price of the returned Sparx Hockey Skate Sharpener no later than thirty (30) days from the date of our receipt of such returned products accompanied by the applicable RMA.
Please note: Used Sparx Hockey Grinding Rings (Radius or FIRE Rings) are non-returnable and will not be refunded.
Our policy lasts 30 days. If 30 days have gone by since your purchase shipped, unfortunately we can’t offer you a refund or exchange.
What is your exchange policy?
In order to exchange any UNUSED product from Sparx Hockey, please contact Customer Service at firstname.lastname@example.org to receive a return merchandise authorization (RMA) number and shipping instructions. To be eligible for an exchange, your item must UNUSED and in the same condition that you received it. It must also be in the original packaging.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Will you be shipping outside of the US & Canada?
We currently ship to the following countries: Austria, Canada, Finland, France, Germany, Norway, Sweden, Switzerland, the United Kingdom and the United States.